Solutions - Hospitality & Venues

Every property is different. your energy platform should know that.

Hotels, venues and accommodation operators carry energy profiles unlike any other commercial sector. Variable occupancy, event-driven demand peaks, multiple revenue centres on one meter and sustainability commitments that face guests and corporate clients directly.

Trusted by Melbourne Marriott Hotel · Industry support: AHA · Accommodation Australia · All Pour

The hospitality energy problem

Four challenges that are unique to hospitality and venues — and that most energy platforms aren't built to handle.

01
Variable occupancy, fixed contract
Your energy contract was negotiated without accounting for seasonal occupancy swings. The tariff structure you're on probably doesn't match how your property actually operates across the year.
02
Events change everything
A full conference booking transforms your property's energy profile for days. Demand peaks driven by events can set your charges for an entire billing period. Most operators never see the cost.
03
Sustainability is commercial
Corporate clients, conference bookers and travel management companies ask for verified green credentials. A hotel that can't produce auditable Scope 2 data is starting to lose business because of it.
Usage & Demand

Understand your energy profile across every season, every rate and every event.

Most energy analysis treats every day the same. A hotel can't. A Tuesday night at 40% occupancy has completely different energy behaviour from a Saturday at 95% - and your demand charges reflect that whether you can see it or not.

IQ LAB pulls your interval data daily so you can track consumption against your occupancy cycle, identify the operational patterns that drive your highest demand events and build a genuine understanding of what your property costs to run at different occupancy levels.

  • Daily interval data across all meters and revenue centres
  • Demand event identification with timing and cost impact
  • Seasonal and occupancy pattern visibility
  • Period-on-period comparison - this December vs last December
  • Event-driven demand tracking and cost attribution
Solar & Battery

Know exactly what your solar investment is delivering.

Knowing you have solar is one thing. Knowing how much you're generating, how much of your consumption it's offsetting, what you're still buying from the grid and what the payback looks like against your investment is another.

IQ LAB connects directly to your solar inverter - Fronius, Sungrow, SolarEdge and more - and gives you a complete view of generation, self-consumption and export. Beyond monitoring, IQ LAB calculates your current payback position against your installation cost, tracks your self-consumption ratio over time and shows how different operational patterns affect how much of your generation you actually use versus export.

  • Direct API - Fronius, Sungrow, SolarEdge and more
  • Generation vs consumption - what you're making vs still buying
  • Battery charge, discharge and storage performance
  • Solar ROI and payback tracking against installation cost
  • Self-consumption ratio and grid offset over time
  • Impact on Scope 2 emissions calculated automatically
Bill Validation

Hospitality bills are complex. Errors are common. Most go unnoticed.

A large hotel property can have multiple meters, multiple tariffs, seasonal rate adjustments, demand charges that shift with occupancy and network costs that vary by time of use. That complexity creates genuine opportunities for billing errors - rate mismatches, incorrect meter reads, charges that don't reflect your contracted terms.

IQ LAB validates every invoice automatically against your contracted rates and meter data. When something doesn't match, it flags the discrepancy with the specific line item, the amount and the likely cause. Every validation is logged, timestamped and ready if you need to raise a dispute.

The Melbourne Marriott Hotel uses IQ LAB's Bill IQ and demand management capabilities across their property - tracking consumption patterns, catching billing discrepancies and managing demand charges across a complex multi-revenue-centre operation.

  • Automated validation against contracted rates and meter data
  • Rate mismatch and incorrect meter read detection
  • Seasonal adjustment verification
  • Estimated billing identification
  • Full audit trail per site and per invoice
  • Dispute documentation generated automatically
Sustainability & ESG

Green credentials your guests and corporate clients can actually see.

Sustainability reporting in hospitality isn't just a compliance requirement - it's a competitive one. Corporate travel programmes, conference bookers and events coordinators increasingly require verified emissions data from their accommodation and venue suppliers. A hotel that can produce auditable Scope 2 figures has a concrete advantage in those conversations. One that can't is starting to lose business because of it.

IQ LAB calculates your Scope 2 emissions automatically from actual electricity consumption using recognised Australian emissions factors — NGERS-aligned, location-based and market-based. Available as a dynamic dashboard you can track throughout the year and as a downloadable report ready for sustainability submissions, board presentations or corporate client requests.

For properties procuring green power through Control, your Scope 2 figures update automatically to reflect the contract you've signed. The green credentials you sell to corporate clients are backed by the same data your energy contract is built on.

  • Automatic Scope 2 by area - rooms, F&B, conference, spa, back of house
  • Location-based and market-based figures
  • NGERS-aligned format - audit-ready
  • Dynamic dashboard and CSV download
  • Updates automatically when green power is included in procurement
  • Ready for corporate RFPs, accreditation and board reporting
Procurement

A tender built on your actual load profile - not a billing average.

Most hospitality operators renew through a broker who's been managing the account for years. The broker calls when the contract is up, collects some data and brings back an offer. You sign. You don't know if it was competitive. You don't know what the market was doing.

IQ LAB changes that. Your interval data - adjusted for seasonal occupancy variation and event-driven demand peaks - builds the tender pack. A structured RFP goes direct to our growing panel of major Australian retailers. Responses come back in a consistent format, side by side, so you're comparing like with like. The IQ LAB team is available to assist or run the process alongside you if you prefer.

  • Tender built on actual interval data - not billing estimates
  • Seasonally adjusted load profile for more accurate retailer pricing
  • GreenPower options up to 100% - included in the comparison
  • Direct to a growing panel of major Australian retailers
  • Electronic signing via DocuSign
  • IQ LAB team available to assist or run the process
  • Bill IQ validation active from day one
Trusted By

Melbourne Marriott Hotel.

One of Melbourne's premier hotels uses IQ LAB to track consumption patterns across the full property - rooms, restaurant, conference, spa and back-of-house. Demand charges are monitored and managed across a complex multi-revenue-centre operation. Every invoice is validated automatically against meter data. And when the contract came up for renewal, IQ LAB ran the procurement process - delivering market-competitive terms with green power included.

Demand management
Bill IQ validation
Usage monitoring
Procurement support
Multi-zone dashboards
Scope 2 reporting
Marriott Hotels Australia
Hospitality · Multi-property · Melbourne VIC

It's made a clear, measurable difference in how we manage energy across the property. The platform is intuitive and powerful, giving us visibility into consumption patterns and actionable insights that translate into real savings. Beyond analytics, iQ LAB supported us with our energy agreements, helping us secure some of the best deals available in the market. That combination of deep technical expertise and hands-on support really stands out.

Industry Support

Supporting Australia's hospitality industry.

IQ LAB works with some of Australia's leading hospitality industry bodies - bringing energy intelligence, procurement capability and sustainability reporting to their members.

Australian Hotels Association
Energy management and procurement support for AHA members across Australia. Helping hotel operators access better deals, validate bills automatically and manage energy more effectively across their properties.
Accommodation Australia
Working with Accommodation Australia to give member properties the visibility and procurement tools that were previously only available to large hotel chains with dedicated energy teams.
All Pour
Supporting All Pour members with energy monitoring, bill validation and procurement across hospitality venues of all sizes — from single-venue operators to multi-site groups.
Built For

Across the full range of hospitality and venue operations.

Hotels
Full-property monitoring, demand management, bill validation and green credentials for corporate clients.
Pubs & Clubs
Variable trading hours, gaming load, kitchen and HVAC - visibility across complex load profiles with bill validation at scale.
Event Venues & Conference Centres
Event-driven demand tracking, cost attribution per booking and sustainability reporting for venue operators.
Restaurants & Cafes
Kitchen equipment load, refrigeration monitoring, bill validation and procurement for food and beverage operators.
Resorts & Accommodation
Multi-building properties, pool and spa infrastructure, solar monitoring and procurement at portfolio scale.